Advice Disclosure Statement

Bradley Nuttall Nelson Ltd (FSP712591) holds a Transitional Financial Advice Provider (FAP) Licence and we are licensed to provide financial advice services. Bradley Nuttall Nelson is not bound by any restrictions on this license.

Nature and scope of our advice service

Bradley Nuttall Nelson (BNN) provides a full range of Financial Planning Services including financial advice and comprehensive financial planning. Financial advice entails developing appropriate investment recommendations aligned with ones needs and return expectations, which are appropriate for one’s age and stage. Comprehensive financial planning includes detailed Personalised cashflow modelling and regular reviews ensuring one’s priorities and plans are achievable.

BNN is not limited to any product provider and we use a range of providers in the delivery of our service.

Products advised on include Managed Funds (Equity and Bond Funds) Currency Hedged Funds to NZD, Direct Equities (Shares) Direct Bonds, Unit Trusts, List Property Companies, KiwiSaver and fixed term deposits.

Client’s investments / monies are held on one of two dedicated Custodian platforms either FNZ Custodians Ltd or MMC Custodial Services.

Fees and costs 

The fees charged in part depend to the nature and scope of the service / advice provided. A full disclosure of our fees both “initial” and “on-going” are provided before engagement and commencement of work.

A one-off fee may apply for the preparation and implementation of the financial plan. Typically, the charges for advice range between $500 and $1,500 plus GST depending on the complexity involved.

An ongoing client service fee is applied monthly or quarterly and is calculated on a tiered fee scale relating to the client’s funds under advice.

Investments held on the Custodial platforms are also subject to fees.

We will provide you with details of the fees applying when we have more information about your personal circumstances and client requirements.

Conflicts of Interest and receipt of incentives

We do not consider that we have any conflicts of interest as we do not receive any remuneration by way of rebates, financial inducements, trips or sponsorships from any product provider of any kind. Any rebates or cost reductions that we have negotiated are directly rebated to client accounts.

Complaints Process

If you have a concern or complaint about BNN service, please tell us so that we can try to fix the problem as soon as possible.

We will consider your complaint and if unable to resolve it immediately we will formally acknowledge your complaint within 2 working days of receipt.

Our aim to is to resolve all complaints within 10 working days of receiving them. If we need more time or information to investigate your complaint, we will let you know when you can expect to receive a response to your complaint.

If you have a problem, concern or complaint about any aspect of our service please contact Lynette Johns via email or 0274327268.

Our External complaints Process

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints process, you can contact our external disputes resolution scheme – Financial Dispute Resolution Service (FDR) This service will cost you nothing and will help us resolve any disagreement. You can contact the Financial Dispute Resolution Scheme (FDR) at Level 4, 142 Lambton Quay, Wellington 6011. Phone: 0508 337 337. Email

Conduct and Client Care

BNN and its advisers have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We have a duty to

  • Give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interest.
  • Exercise care, diligence, and skill in providing you with advice.
  • Meet standards of competence, knowledge and skill set out the Code of Professional Conduct for Financial Advice Services.
  • Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services.

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at