Public Disclosure Statement

Advice Disclosure Statement

Bradley Nuttall Nelson Ltd (FSP712591) holds a Financial Advice Provider (FAP) Licence issued by the Financial Markets Authority (FMA), and we are licensed to provide financial advice services. Any restrictions on this license do not bind Bradley Nuttall Nelson.

Nature and scope of our advice service

Bradley Nuttall Nelson (BNN) provides a full range of Financial Planning Services, including financial advice and comprehensive financial planning. Financial advice entails developing appropriate investment recommendations aligned with one’s needs and return expectations, tailored to one’s age and stage. Comprehensive financial planning includes detailed personalised cash flow modelling and regular reviews, ensuring one’s priorities and plans are achievable. BNN is not limited to any product provider, and we use a range of providers to deliver our service. Products advised on include Managed Funds (Equity and Bond Funds), International and Domestic Equities and Bonds, Currency, Direct Equities (Shares), Direct Bonds, Unit Trusts, Listed Property Companies, Private Equity, KiwiSaver, and fixed term deposits. Client’s investments/monies are held on one of two dedicated Custodian platforms, either FNZ Custodians Ltd or Apex Group via Investment Custodial Services Limited.

Fees and costs

The fees charged in part depend on the nature and scope of the service/advice provided. A full disclosure of our costs, both “initial ” and ” ongoing,” is provided before engagement and commencement of work.

  • A one-off fee may apply for the preparation and implementation of the financial plan. Typically, the charges for advice range between $500 and $2,000 plus GST, depending on the complexity. An ongoing investment management and client service fee is applied monthly or quarterly and is calculated on a tiered fee scale relating to the client’s funds under advice.
  • Investments held on the Custodial platforms are also subject to custodial fees.
  • Fund managers also have investment manager fees.

We will provide you with details of the fees applying when we have more information about your personal circumstances and client requirements.

Conflicts of Interest and receipt of incentives

We do not consider that we have any conflicts of interest as we do not receive any remuneration by way of rebates, financial inducements, trips, or sponsorships from any product provider of any kind. Any rebates or cost reductions that we have negotiated are directly rebated to client accounts.

Complaints Process

If you have a concern or complaint about BNN service, please tell us so that we can address the issue as soon as possible. We will consider your complaint, and if we are unable to resolve it immediately, we will formally acknowledge your complaint within two working days of receipt. We aim to resolve all complaints within 10 working days of receiving them. If we need more time or information to investigate your complaint, we will let you know when you can expect a response. If you have a problem, concern, or complaint about any aspect of our service, please get in touch with Lynette Johns via email lynette@bnl.co.nz or 0274327268.

Our External Complaints Process

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints process, you can contact our external dispute resolution scheme – Financial Dispute Resolution Service (FDR). This service will cost you nothing and will help us resolve any disagreement. You can contact the Financial Dispute Resolution Scheme (FDR) at Level 4, 142 Lambton Quay, Wellington 6011. Phone: 0508 337 337. Email enquiries@fdrs.org.nz

Conduct and Client Care

BNN and its advisers have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We have a duty to

  • Give priority to your interests by taking all reasonable steps to make sure our own interests do not materially influence our advice.
  • Exercise care, diligence, and skill in providing you with advice.
  • Meet standards of competence, knowledge, and skill set out in the Code of Professional Conduct for Financial Advice Services.
  • Meet standards of ethical behaviour, conduct, and client care set by the Code of Professional Conduct for Financial Advice Services.

This is only a summary of our duties. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz

Contact Details

You can contact us at: Email: lynette@bnl.co.nz Phone: 0800 121 122 Website: Contact Us

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